What data we collect

We may process the following categories of personal data:

• first and last name;
• email address;
• contact details;
• user account data;
• information about orders, digital products, and services;
• technical data (IP address, device type, browser data, cookies);
• other information voluntarily provided by the user via website forms.

We do not process special categories of personal data unless required by law.

Purposes of processing

Personal data is processed exclusively for the following purposes:

• registration and management of the user account;
• order processing and provision of digital products and services;
• technical support and communication with users;
• fulfilment of contractual and legal obligations;
• ensuring website security and performance improvement;
• analytics and optimisation of user experience;
• compliance with applicable legal requirements.

Legal basis for processing

Personal data is processed on the basis of one or more of the following legal grounds:

• the user’s consent;
• the necessity to perform a contract (for example, to provide digital products and services);
• compliance with legal obligations;
• the legitimate interests of the AAX OPCART·EU platform, provided that such interests do not override the rights and freedoms of the user.

Data sharing with third parties

We do not sell or disclose personal data to third parties, except where necessary for:

• payment processing (payment service providers);
• hosting and technical infrastructure support;
• compliance with legal requirements;
• protection of the legitimate interests of the platform.

Where required, we engage only those service providers that ensure an adequate level of data protection.

Data retention and security

Personal data is stored only for the period necessary to achieve the purposes of processing or for the period required by applicable law.

We apply technical and organisational security measures to protect personal data against unauthorised access, loss, alteration, or disclosure.

User rights

The user has the right to:

• access their personal data;
• rectify inaccurate personal data;
• request deletion of data where this does not conflict with legal obligations;
• restrict processing;
• data portability;
• withdraw consent to data processing;
• lodge a complaint with a data protection supervisory authority.

Requests related to the exercise of user rights may be submitted via the website’s contact page.

Cookies and analytics

The opcart.eu website uses cookies and similar technologies to ensure proper operation, analytics, and improvement of the user experience. Users may manage cookie settings through their browser preferences.

Policy updates

AAX OPCART·EU reserves the right to make changes to this Privacy Policy. The current version is always available on the opcart.eu website.